Shipping policy
Last updated: February 18, 2026
Thank you for shopping with TATVA. We are committed to delivering your order safely, quickly, and efficiently.
1. Order Processing Time
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All orders are processed within 1–3 business days after successful payment confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
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During sales, festivals, or high order volume periods, processing time may be slightly longer.
(Processing timelines like 1–2 or 1–3 days are standard across Indian ecommerce stores.)
2. Delivery Timeline
Once dispatched, delivery timelines are typically:
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Metro Cities: 3–7 business days
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Non-Metro / Tier 2 & Tier 3 Cities: 5–10 business days
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Remote Areas: Up to 10–12 business days
Delivery times may vary due to courier delays, weather conditions, or unforeseen logistics issues.
(Standard delivery in India commonly ranges between ~3–10 working days.)
3. Shipping Charges
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Shipping charges (if applicable) are calculated and displayed at checkout.
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Free shipping may be offered on selected order values or promotions.
(Clear shipping cost communication is considered essential in ecommerce policies.)
4. Shipping Coverage
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We currently ship across India.
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International shipping (if applicable in future) will include additional duties, taxes, and customs charges borne by the customer.
5. Order Tracking
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Once your order is shipped, you will receive:
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Tracking ID
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Courier Partner Details
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Tracking Link (via Email)
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6. Failed Delivery / Incorrect Address
If delivery fails due to:
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Incorrect or incomplete address
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Customer unavailable
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Refusal to accept order
The order may be returned to us. Re-shipping charges may apply.
7. Damaged / Lost Shipments
If your order arrives damaged or is lost in transit:
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Please contact us within 48 hours of delivery
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Share order number + product photos (if damaged)
We will arrange replacement or resolution after verification.
8. Important Notes
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Delivery dates are estimates and not guaranteed.
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Courier delays during natural disasters, strikes, or peak seasons are beyond our control.
9. Contact Us
For shipping related queries, contact us at:
Email: tatva.brand@gmail.com
Tatva reserves the right to update this policy at any time without prior notice.